Moving Up Garage Door Company Review Promo Code
Fantastic client service and quick…
Fantastic customer service and quick shipping! We got exactly what we needed and quickly! I spoke with an extremely knowledgeable and friendly customer service agent and will order from them once more.
I was unable to contact the company
I was unable to contact the company. Tried their price costless number and it was not working. Tried leaving a message through their website and never got a response.
Slow aircraft and poor customer service
I ordered parts over the weekend. First matter Monday morning got an email that it shipped and then no move for two weeks. I emailed the company near it considering they wouldn't answer the phone. The email basically told me that the detail was on backorder. When I questioned why they said it was shipped and not on backorder I got a rude response about that'due south how their organization works and if I didn't like it I could cancel my order. Finally got the part 2 and a half weeks after ordering it. The part works great and then far. Don't purchase from this visitor unless y'all are in no bustle for your parts and want poor client service.
Shady Slow Shipper
Purchased a remote from this visitor via Amazon. They said information technology was shipped on 3/31/21. The tracking number showed it was accepted on three/31 in Round Lake, IL. After that, no movement for over two weeks. Finally on the 17th, I contacted Moving Up to see if I could cancel the order. Lo and behold, the parcel miraculously arrived at Elk Grove Village, IL on Sunday, 3/eighteen and is scheduled to go far on the 4/23. Shady, shady visitor. Purchase from somewhere else. They won't transport until you lot request a refund. Apparently this is standard practice for them. They accept reviews with the same complaints with the BBB and Facebook
Non Truthful or Communicative
I gild a office. They told me it shipped on 15 March. When I had not received 25 March I contacted them and their respond was:
"We were out of this and finally got some in. The order has been shipped simply not scanned by the mail service function. I concur it isn't the best way to ship but since we are the ones that are paying for the freight information technology is the least expensive."
They pay for shipping? At that place are other improve companies.
My experience was great
I read the other reviews but had no problems at all with my club and overall a very positive experience with Moving Up. I ordered a pair of torsion springs and they were shipped aforementioned twenty-four hour period and delivered to me the next. I had also contact them via e-mail to ask near correct tensioning every bit I ordered oversize springs. They responded to the email the adjacent solar day too.
I cant speak for the experiences of others but I will say I had a good experience and volition contact them again the next time I need any parts.
Exercise not purchase from this company
Do non buy from this visitor! Ive never had then much difficulty with a company if a packet gets lost or sent elsewhere
Item was delivered very quickly
Particular was delivered very quickly. The production could exist fabricated easier to install with pre-drilled holes. Nails color matched the color of the material but color came off after pounding the nails with a hammer.
Buyer Beware!!! Do not purchase from this visitor!
Purchased door stops on Sabbatum, 8/22/2020 and paid for expedited aircraft. Got confirmation commencement thing Monday morning, 8/24/2020 that item had shipped. Then looked up confirmation number from UPS and showed shipping label had been canceled. Got another email same twenty-four hours, 8/24/2020 with new shipping label with same expected engagement which was keen. Tracked shipment on 8/26 considering it didn't prove upward and it said the shipper has requested the particular be returned to the sender. I called and chosen and the phone just rang and rang. Sent e-mail - no response. Called at opening on 8/27/2020 to find out. The guy told me that they weren't sure the items were the right ones so they recalled them from ups to brand sure. I simply canceled the order at that signal. He put the phone down and was talking to someone else in the office - he said "what a p(r)ik - he just canceled the order". I stayed on the line and heard them talking to each other. I chosen back to let them know how unprofessional that was and he said he didn't say that. He so told me another story that they ran out of the black door stops and that why my club wasn't on the fashion. Just then disruptive. What'south the existent story?! DO NOT Purchase THEM FROM THEM! Unless you want to waste material your money and be chosen names when you follow up.
Ordered new torsion springs on-line…
Ordered new torsion springs on-line Thursday 8/6/20. Their representative (Larry) was very helpful and professional person in insuring the accurateness of my gild and confirmed delivery date
Springs arrived via UPS first thing Monday morning eight/ten/20. Install was elementary. Would definitely society from them over again.
Thanks Moving Up!
Regards..... Bob M
scroll-up door seal
Got my coil-up door seal fairly quick. It fit perfect and after ten minutes the door was great again. Too bad shipping was same toll as the seal...
Aug 04 AVOID THIS Company
Aug 04, 2020 AVOID THIS Visitor: Placed an online social club on JuLy 23rd (Sunday) at 10:55A CDT. At i:07p received electronic mail "Your Order has been Shipped" with USPS First Class postal service "on 7/24/202" with tracking number. On Aug fourth product not received. Chosen Moving Up GDC at 877.379.4947 to check order. Male person vox informed me they are waiting for manufacturer to obviously backfill the production! Upon which I say, only wait, you lot sent me email confirmation that guild shipped on July 24th. What's wrong with this picture? Plainly non a affair as his answer was it's the software ..."that'southward just the way it is". This comment was made in all sincerity as he repeated back to me when I expressed indignation. Unbelievable! How do they stay in business with such incompetence. Gild cancelled.
Great production
Great product! Looks beautiful on our mailbox. Shipping was fast. I'm pleased with my experience.
All-time price and quick service
The role was shipped on the 24-hour interval I ordered information technology and I received it within just a few days. Their prices were the almost reasonable of all that I could find. If I needed a office again I would definitely apply them and I would recommend them.
I was I need of a replacement part…
I was in need of a replacement role (travel module) for my garage door opener and Moving Upward Garage Door Company got it to me in record time. I appreciate it and if I ever need anymore opener parts, I'll definitely guild from them again. Thanks once again.
Source: https://www.trustpilot.com/review/www.movingupgaragedoors.com
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